Full payment, including
shipping and handling is required
with order. No work will proceed
until payment is received. No refunds
are given once your order has been
verified. No partial refunds for
work not completed.
All errors must be brought to our
attention within one week of delivery.
We reserve the right to identify
if problem is workmanship related
versus natural print issue based
on file, choice of ink or material,
etc. If the error is worker based,
we may reprint and/or rerun at no
The accuracy of each color reproduction
is guaranteed to be within 85-90%
of the original image you submitted.
We accept no responsibility for
color variations between submitted
images and the actual artwork or
product they represent.
Turnaround times vary and are not
guaranteed. Our expected delivery
date is not guaranteed. Your order
may arrive late due to unforeseen
delays in delivery service, the
breakdown of equipment, illness,
The customer will indemnify and
hold Spotlight harmless from any
and all loss, cost expense, and
damages on any and all manner of
claims, demands, actions and proceeding
that may be instituted against the
printer on the grounds alleging
that said printing violates any
copyright or any proprietary right
of any person.